Name:
Lead Incentive Planner
Location: Irvine, CA
Job Posting Location - City, State:
Irvine, CA
Work Type:
Full-time
Department:
Events

Description & Requirements

Come join our family at In-N-Out Burger! 


We have an excellent opportunity for a full time Lead Event Planner on the Incentive team.  The Lead Event Planner will work in the Travel & Events department in Irvine, CA*.  This person will plan large-scale incentive and reward trips, as well as provide on-site support.  This position reports to the Incentive and Travel Manager.

*This position is full-time, in-office only.


General Responsibilities
  • Incentive trip planning experience, a minimum of 5-7 years, with planning award travel trips on both a national and international level for managerial and senior level employees 
  • International incentive trip planning experience is highly preferred
  • Leadership and Supervisory skills – Will manage a team of three (3) direct reports who are Event Planners
  • Coach, mentor and develop staff; responsible for performance management of direct reports
  • Lead team of event planners to meet the organization’s expectations; provide effective performance feedback
  • Research national and international destinations and means of travel, to include site selection, prices, passport and international travel requirements, tourism and customs
  • Ability to be highly creative and plan “once in a lifetime” trips
  • Ability to recommend and select onsite activities for attendees
  • Knowledgeable with booking travel and logistical planning
  • Supply travelers with pertinent information and useful travel/holiday material, such as guides, maps, event programs, etc.
  • Partner with creative team on program branding and collateral
  • Develop and monitor travel budgets to ensure expenses are kept within established boundaries.  Review financial information for accuracy, and assist in the preparation of financial reports for the team and department
  • Attend incentive trips and provide onsite support and feedback to the team
  • Develop event budgets, timelines, surveys, and all quarterly metrics as they relate to the department incentive program
  • Provide exceptional customer service, but also derive the best value in terms of savings and service
  • Assist the department with other company sponsored events
 

Work Schedule + Benefits
  • Full-time, Exempt
  • Office Hours in Irvine, CA: Monday-Friday, 8:00 am-5:00 pm
  • Department needs will call for occasional evenings and weekends
  • Travel time: It is anticipated that 30% of the work time will be spent in the field and will require overnight, weekend, and international travel
  • Travel time: Will go on extended trips that last 1-2 weeks at a time (some international trips may last up to 16 days)
  • Both domestic and international travel required
  • Excellent Benefits, to include Medical, Dental, Vision, Life Insurance, Profit Sharing Plan and 401(k) Plan

Job Requirements:

Qualifications
  • Bachelor’s degree preferred, ideally in event management, hospitality, or related field
  • Minimum 5-7 years of event planning experience, with at least 2 years in a leadership or supervisory role
  • Team Management/Supervisor/Leadership experience – will manage a team of three (3) Event Planners; will be responsible for assigning work, managing employee performance, providing leadership support and development (required)
  • A minimum of five (5) years hands-on experience in all facets of incentive/award travel planning
  • Extensive experience planning national and international trips for large groups of employees, ranging from 50-2,000 employees
  • International trip planning experience highly preferred
  • Professional certifications a plus, such as Certified Special Events Professional (CSEP)  or Certified Meeting Professional (CMP)
  • Strong experience with online registration systems
  • Proven history of providing outstanding customer service while proactively troubleshooting/problem solving
  • Excellent communication and interpersonal skills
  • Proven ability to negotiate, budget, plan and successfully manage a variety of events of 600 people or more
  • Strong contract negotiation skills
  • Exceptional on-site event operation skills
  • Proven ability to work on multiple projects simultaneously while remaining organized, efficient and flexible
  • Highly motivated self-starter
  • Excellent written and verbal communication skills; communication with all levels of management
  • Ability to work autonomously/independently yet be an integral part of an overall team environment
  • Knowledge of Microsoft office software, including Word and Excel; Online registration systems experience a plus
 
ABOUT In-N-Out Burger

In-N-Out Burger was founded in 1948 by Harry and Esther Snyder in Baldwin Park, California, and remains privately owned and operated. Under the direction of the Snyder family, the company has opened restaurants throughout California, Nevada, Arizona, Utah, Texas, Oregon and Colorado. In-N-Out Burger’s menu has remained the same since 1948, and we have maintained a simple philosophy – serve only the highest quality product, prepare it in a clean and sparkling environment, and serve it in a warm and friendly manner. We have built a reputation for fresh, made-to-order foods prepared and served by friendly, well trained Associates.


In-N-Out Burger offers a competitive salary and comprehensive benefit package. We are an Equal Opportunity Employer by choice. Should there be a need, In-N-Out Burger will provide a reasonable accommodation to complete the interview process upon request.
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